Information We Collect
We collect account details, contact information, and course activity necessary to provide our services.
Categories of data we may process:
- Account Data: name, email, password (hashed), and profile preferences.
- Contact Details: email, billing address, and optional phone for support and order notifications.
- Transaction Data: purchased items, amounts, and timestamps (we never store full payment card numbers on our servers).
- Usage Data: pages visited, features used, progress within lessons, and interaction timestamps.
- Device & Technical Data: IP address, browser type/version, device identifiers, and basic diagnostics.
- Cookies & Local Storage: identifiers to remember your session, theme, and navigation preferences.
Sources of data:
- Directly from you when you create an account, enroll in a course, or contact support.
- Automatically through cookies and similar technologies when you browse our site.
- From service providers (e.g., payment processors) to confirm transactions and prevent fraud.
Retention: We store personal data only as long as needed for the purposes described below, then either delete or irreversibly anonymize it, unless a longer period is required by law.
How We Use Information
We use data to deliver courses, process orders, improve learning outcomes, and communicate updates you opt into.
- Service Delivery: authenticate users, save progress, and provide access to purchased content.
- Order Processing: handle checkouts, send receipts, and provide downloadable materials.
- Support: respond to inquiries, troubleshoot issues, and notify you about important changes.
- Improvement & Analytics: understand feature usage and enhance content quality and performance.
- Security & Abuse Prevention: detect suspicious activity and protect accounts.
- Marketing (Optional): send newsletters or course announcements if you have opted in; you can unsubscribe anytime.
We do not sell personal information. We only share it with trusted providers who help us operate the service (e.g., hosting, analytics, payments) under strict confidentiality and data protection obligations.
Your Rights
You can request access, correction, or deletion of your data. You can also object to processing or withdraw consent.
- Access: receive a copy of the personal data we hold about you.
- Correction: update inaccurate or incomplete information.
- Deletion: request removal of data when it’s no longer necessary or if you withdraw consent.
- Restriction & Objection: limit certain processing or object where appropriate.
- Portability: obtain a portable copy of your data in a commonly used format.
- Marketing Choices: unsubscribe from promotional messages at any time.
To exercise rights, please contact us using the details below. We may ask for verification to protect your account and privacy.
Contact
For privacy requests, email [email protected] or call +1 406 555 4829.
Last updated: 2026-01-06